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D9 Hosting was founded in 2007 by long time business partners Dan Thompson and Paula Brett with the goal of providing rock solid Web Hosting with friendly, personable support. Fast forward to the present day and our values remain the same. We are proud to offer fast, secure, reliable web hosting backed up by our awesome 24/7 technical support team. When you choose to host your websites with D9 Hosting you don't just become another customer number to keep the bean counters happy, you become a valued member of our hosting family.
We're incredibly proud of the support that we provide here at D9 Hosting, if you take a look at any of our client testimonials you'll notice our support team is often praised. No matter how big or small your problem, a member of our Technical Support team will answer your support query within 1 hour, 24/7/365!
We know it's a nightmare when your websites and emails go down! That's why we only use tier 4 datacenters in all of our UK and USA locations backed up with true, around the clock, 24/7 support. In the unlikely event that something does go wrong, we are always on hand to get things back up and running ASAP.
Everyone loves a freebie and we're no different. We're delighted to offer unlimited free Lets Encrypt SSL certificates, free website transfers, free daily malware scans, free website building tools, free 24/7 technical support and free wordpress (best effort) support on all of our web hosting plans.
A slow website is a huge cause of visitor churn so it's vital that your website loads as quickly as possible. That's why we run server grade hardware with CloudLinux + LiteSpeed API on all of our servers to make your websites load quicker than the competition. All servers run on powerful AMD Ryzen CPUs with a MINIMUM clock speed of 3.6GHz along with NVMe hard drives, making them ideal for WordPress websites.
WordPress is the world's most popular website building tool and with a huge percentage of our Clients using it, we've become pretty adept at helping to solve issues that crop up from time to time. We're on hand 24/7/365 to provide best effort support for your WordPress hosting issues.
Our servers are spread across two countries - the UK and USA. Our UK servers are located in Coventry whilst our US servers are located in New Jersey. Any of our services can be ordered in either UK or USA; this includes Shared, Reseller, Multi Site, Virtual Private Servers and Dedicated Servers. We have full KVM access to all servers in both datacenters and have remote hands available onsite should any issues ever occur that aren't able to be solved remotely.
D9 Hosting was founded in 2007 by Dan Thompson and Paula Brett. We initially started trading as sole traders but as the business grew quickly we formed the company "D9 Solutions Limited" and have been trading under this name ever since. Our UK company number is 06879688 and our VAT Registration Number is 128 8364 88.
Yes! We currently host websites for clients in over 55 countries and we would be delighted to add Timbuktu to the list to make it 56! But in all seriousness, even though D9 Solutions Limited is a UK based company, we are available 24/7/365 so you will receive the same levels of support and service regardless of your geographic location or timezone.
Over the years we have become experts in handling WordPress support requests, so we are happy to help all clients with basic WordPress issues on a best effort basis. This includes the troubleshooting of common issues such as error messages, pages not loading, being locked out of the admin area and so on. What it doesn't cover is helping with the desigining of your WordPress websites or adding/editing content on the sites. If you have a specific WordPress problem but are unsure if this would be covered by our best effort WordPress support then please don't hesitate to get in touch with us.