D9 Hosting is a division of D9 Solutions Ltd. A privately held company registered in England and Wales (Company Number: 06879688). If you would like to get in touch with us, you can find our contact details below.
The Helpdesk
Helpdesk URL: https://d9clients.com/submitticket.php
The helpdesk is the most reliable way to get in touch with us, as it provides both parties (yourself and D9) with an online log of all correspondance and should be used as the first point of contact.
Email Contacts
Technical Support: tickets@d9clients.com
Technical support is available 24/7 and you should expect a response within 60 minutes. Please note that technical support is for registered clients only, and all email requests must be sent from the email address we have on file for you. (the email address you use to log into your D9 client area)
Customer Service: cs@d9clients.com
Customer service is available Monday to Friday, 9am - 5pm GMT and you should expect a response within 2 - 4 hours during office hours.
Sales: sales@d9clients.com
Sales is available Monday to Friday, 9am - 5pm GMT and you should expect a response within 2 - 4 hours during office hours.
Billing: billing@d9clients.com
Billing is available Monday to Friday, 9am - 5pm GMT and you should expect a response within 2 - 4 hours during office hours.
Abuse: abuse@d9clients.com
Abuse is available 24/7 and you should expect a response within 1 - 4 hours.
Phone Numbers
UK Number: 0844 88 43 400
Please note that our phone number is for sales enquiries only and isn't for technical support requests.
US Number: (912) 228 5942
Please note that our phone number is for sales enquiries only and isn't for technical support requests.
Office Address
D9 Solutions Limited
45 Upper Rainham Road,
Hornchurch,
Essex,
RM12 4BE,
United Kingdom.
