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Testimonials What our customers are saying

John Thornhill
I host a number of my own sites with D9, and I have been recommending D9 Hosting to all of my customers for many years.

I know they will receive a top quality service with unmatched support, I wouldn't dream of recommending anyone else!

John Thornhill, UK
Dominic Francis

I switched to D9 Hosting last year because my previous hosts were, how shall I say. as useless as a chocolate teapot!

I have found D9 Hosting to be reliable, and much so that I recommended them to a fellow business owner who immediately switched their hosting to D9 Hosting based on my recommendation.

I have never experienced any significant downtime with them, unlike my previous hosting company, and have nothing but positive things to say about them.


Dominic Francis, UK
Neil Spruce

We have used D9 Hosting now for some time and during that time have experienced nothing but exceptional customer service and a willingness to always put the customer first and go that extra mile.

Dan, Paula and the rest of the team always respond very quickly and absolutely nothing is too much trouble. I can always rely on them for sound advice that is above and beyond the level of expected service.

I would wholeheartedly recommend D9 Hosting without hesitation to anyone looking for solid, reliable hosting with back up that's second to none. Thanks very much.

Neil Spruce, UK

Bev Asllanaj

D9 have been my hosting provider since 2008, and I wouldn't dream of using anyone else for hosting.

This is for many reasons, including uptime and reliability, but it's the swiftness and efficiency of their support staff which is most impressive - there is usually someone available on live chat to answer and solve any queries you may have, and any support tickets I have submitted over the years have always been actioned within minutes.

The interface is very user friendly and intuitive (unlike many I have seen when working with my clients other hosting accounts!), which is great if you're just starting out online.

All in all I would have no hesitation in recommending D9 to anyone, and always do recommend them when I'm asked about hosting solutions.

Bev Asllanaj, UK
Steve Dougherty

D9 hosting is the best hosting service I've used. I should also add that I currently use LunarPages, HostMonster, HostGator, Namecheap and 2 other hosting sevices that are part of membership sites I belong to...And D9 Hosting.

Of all the hosting services I've used and are currently using, D9 has the best features and the best customer service - but I've only required the help of customer service 2 times in the 2 years I've been with them.

D9 Hosting gets 2 thumbs up from me.

Steve Dougherty, USA
Val Waldeck

Moving to D9 Hosting was the smartest thing I ever did.

Professional, outstanding support, good uptime and excellent service. The personal attention you get 24/7 is refreshing and their support team go out of the way to assist.

I highly recommend them.

Val Waldeck, South Africa

Rebecca Lambert

I highy recommend D9 Hosting. They are very professional, provide a great service and are always there with help and advice. I was very pleased with how quickly I managed to get my website online and the price is very resonable too.

Rebecca Lambert

Mark McWilliams
Having met Dan and Paula on various forums, I thought that I'd go and try out their D9 Hosting service! And boy, am I IMPRESSED!

They are affordable; yet still provide you with more than some other hosts out there do!

Support is second-to-none, and the FREE site transfer is a lifesaver! I would not have known were to start myself!

All of my sites are now hosted by D9, and YES, I'm a satisfied customer...

Mark McWilliams, UK
Stuart Turnbull
If you are looking for a web host with great support because, like me, you struggle with the techie side of things then congratulations!..... your search is over.

I started my internet marketing adventure 12 months ago and being a complete newbie and generally hopeless with all things technical I leaned heavily on the d9 support desk.

Dan and Paula's support has always been prompt (replies always within a few hours, often within minutes!) effective (I always get the right advice first time) and courteous (on top of it all they are friendly, pleasant people not a faceless, mega-corporation with a call centre in India)

I can honestly say I wouldn't have enjoyed the success I have without d9 backing me up.

Stuart Turnbull, UK
Keith Purkiss
If you've ever dealt with a company that has an overseas help desk run by students who send out standard replies that don't answer your questions you'll know why I recommend using D9 Hosting instead.

I now have over 20 sites hosted with them and their hosting accounts are very easy to use with plenty of videos covering anything you are likely to need.

If you do have any other questions Paula and Dan are always ready to help out.

You deal directly with the owners which makes a welcome change nowadays.

Keith Purkiss, UK
James Irwin
This is James Irwin, owner of

I would like to say thanks to D9 Hosting for all their help with getting my web site up and running with my payment processing, autosponder and graphics.

I would highly recommend D9 for all your hosting, graphics and domain needs.

Their customer service goes on and beyond other hosting companies that I have dwelt with in the past and their pricing is very affordable.

They have been there to answer all of my questions and as a result I have learned a lot through working with them.

Thanks D9......... :-)

James & Karen Irwin, USA
Ray Harries
Hi Dan and Paula,

I've been meaning to get around to sending you guys this email for quite some time now, so here's a picture of me sitting at my desk composing it.

Quite frankly the level of support and customer service I've received from everybody at D9 Hosting has been nothing short of excellent.

There are a few people in the internet world who are honest and who go the extra mile for their clients and I would place you at the top of this list. You've come to my aid on many occassions and so I would like to say a big public THANK YOU to you all.

And to anybody reading this, may I just say that I have no connection with d9hosting (other than as a customer) but I can recommend them completely to anyone who wants reliable, helpful and friendly service at very reasonable rates.


Ray Harries, UK
Eugene Williams

Thanks, I think you guys are the greatest. You never miss a step.

I can tell by the way that you answer the email and do business that you are kind and gentle people.

I have just promised myself that as long as I am in this internet marketing and learning business, I will be with D9 Hosting until the end.

I will recommend your hosting service to others as I go.

I hope I can learn the in's and out's of this business and how to use the software that I have to learn. Again thanks for a great service.


Eugene Williams, USA

Absolutely fantastic service. The best hosting company I have ever used. With these guys as your partners you can’t go wrong.

In the internet maze you need back up and a company you can rely on, with d9 Hosting you’ve got it. If I had to sum up the service in one word it would be: WOW

Barry Newton, UK

I would like congratulate you on a brilliant service,very quick responce to my problem, thanks to Dan Thomson for his support, Keep up the good work guys:-)

Colin Summers
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