We have servers in the UK (London, Kent & Gosport), USA (New Jersey) and the EU (Amsterdam). We only use enterprise level facilities with 24/7 remote hands available at all times should we need them. All of our locations use premium bandwidth carriers giving you the quickest response times possible. You can read more information on the datacentres that we use here.

By default each cPanel account is limited to 100% of 1 CPU core and 1 GB of RAM. We find these limits provide the perfect balance between optimum website performance and server stability. We also offer premium shared hosting plans on pure SSD servers and 2 GB RAM per cPanel account for users that require more resources. This option can be selected during checkout. If you do find you need more resources than our shared plans provide then it's likely you would benefit from moving to a VPS or Dedicated Server.

Yes! But we do require you to adhere to our fair use policy and utilize the disk space in relation to the running of a "normal" personal or small business website.

Normal usage means that you operate a personal or small/medium business website that utilizes resources in a manner similar to our other shared hosting customers. As an example, the hosting requirements of a website streaming thousands of multimedia files are not the same as those of personal/small business websites and their resource requirements would not be considered normal for our shared hosting plan. A further example would be the storage of large numbers of multimedia, or ZIP files that are not associated with your website. Our shared hosting plan must not be used as an online storage/backup solution, all hosted files must be associated with your website.

There is also a limit of 200,000 inodes (files) per cPanel account to prevent file system degradation. You can view your inode usage at any time from within your control panel.

We provide all hosting customers with the "SitePad" website builder completely free of charge. Unlike other companies, we don't place restrictions on the number of pages that you can create using our website builder, so go ahead and have a play around, we think you'll be amazed at how easy it is to create a stunning website in a matter of minutes.